Frequently Asked Questions
Everything you need to know about your humann experience.
What is humann's approach to sustainable fashion?
At humann, we prioritize ethical manufacturing and high-quality materials designed to last. We focus on small-batch production to minimize waste and ensure every garment meets our rigorous craftsmanship standards.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How do I find the right size for me?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit or sizing down for a more tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Affirm.
Do you offer international shipping?
Yes, humann ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.